Last Updated: September 2026

PuffsOutlet sells age-restricted vape and nicotine-related products.

Our website is intended only for adults who meet the minimum legal age required to purchase these products in their country or region.

By accessing PuffsOutlet or placing an order with us, you confirm that you meet the applicable legal age requirement.

1. Adults Only

PuffsOutlet is not intended for children or minors.

You must be legally old enough to purchase vape or nicotine-related products where you live.

As a general website policy, PuffsOutlet is intended for customers aged 21 and over.

However, local laws may set different minimum age requirements.

You are responsible for making sure that you are legally permitted to purchase the products offered on our website.

2. Age Confirmation

When entering our website, creating an account, or placing an order, you may be asked to confirm your age.

By confirming your age, you declare that:

  • You meet the minimum legal purchasing age.
  • The information you provide is accurate.
  • You are legally allowed to purchase the products in your location.
  • You are purchasing the products for lawful use.

Providing false age information may result in your order being cancelled.

3. Age Verification

We may use reasonable age-verification measures where required or appropriate.

These may include checking:

  • Date of birth
  • Customer information
  • Payment information
  • Identity verification information
  • Delivery information

We may also request additional information where necessary to verify age eligibility.

If we are unable to confirm that you meet the applicable age requirement, we may refuse or cancel the order.

4. Delivery and Age Checks

Depending on the destination country, shipping route, or local delivery provider, age verification may also take place during delivery.

The courier may request proof of age or identification before releasing the parcel.

Customers are responsible for being available to receive the order where age verification is required.

5. Orders Placed for Minors

You must not purchase products from PuffsOutlet on behalf of someone who is below the applicable legal purchasing age.

You must also not:

  • Give your account to a minor
  • Allow a minor to place an order using your account
  • Purchase age-restricted products for a minor
  • Provide false age information

We may suspend or close accounts where we reasonably believe that our age restrictions are being bypassed.

6. Parental and Guardian Responsibility

Parents and guardians are encouraged to supervise internet access by minors.

If you believe that a minor has used PuffsOutlet or placed an order without permission, please contact us as soon as possible.

Email: support@puffsoutlet.com

We will review the situation and take appropriate action where possible.

7. Local Laws

Age restrictions for vape and nicotine-related products may differ between countries.

Customers are responsible for understanding and following the laws that apply in their location.

PuffsOutlet does not guarantee that every product available on the website can legally be purchased or imported into every country.

Where local law sets a higher age requirement, the higher requirement applies.

8. Refusal or Cancellation of Orders

We reserve the right to refuse, hold, or cancel an order where:

  • Age information appears incorrect
  • Age verification fails
  • Required verification is not completed
  • We reasonably believe the order was placed by or for a minor
  • The purchase may not comply with applicable age restrictions

If a paid order is cancelled before shipment due to age-verification issues, any eligible refund will be handled according to our applicable refund procedures.

9. Privacy and Age Verification

If personal information is collected for age-verification purposes, it will be handled in accordance with our Privacy Policy.

We only use age-verification information for appropriate verification, compliance, fraud prevention, and related purposes.

Please read our Privacy Policy for more information about how we handle personal data.

10. Changes to This Age Policy

We may update this Age Policy from time to time to reflect changes in:

  • Applicable laws
  • Verification procedures
  • Website operations
  • Shipping requirements
  • Business practices

The latest version will always be published on this page.